Contact Information
Address
Manama Street, Ras al KhorDubai UAE
Contact Phone
055 555 9639E-mail Address
info@instacare.aeOpening Hours
09:00 AM - 9:00 PM
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We are Here to Help.
We look forward to helping you create and maintain a clean, healthy environment that is as enjoyable as it is functional.
Your Laundry Deserves
a Personal Touch.
Whether it's a question, a booking, or something urgent — our team is here for you. Real people, real care, every single day across all of Dubai.
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Help & FAQs
Everything you need to know about Instacare. Can't find your answer? WhatsApp us →
The easiest way is WhatsApp — message us at +971 55 555 9639 and we'll confirm your slot within minutes. You can also download the Instacare app (iOS & Android) to book, track and manage your orders anytime.
We cover all major areas across Dubai — JBR, Marina, Downtown, Jumeirah, Mirdif, Deira, Business Bay, DIFC, Sports City, Arabian Ranches and more. Not sure about your area? WhatsApp us and we'll confirm immediately.
Most standard orders are ready within 24–48 hours from collection. For urgent needs, we offer a 24-hour express service — just let us know when you book and we'll prioritise your order.
Yes! We offer same-day collection across all major Dubai areas for orders placed before 12 pm. Book via WhatsApp and our driver will come to your home or office — no drop-off required.
Yes — free door-to-door pickup and delivery is included with every Instacare order across Dubai. No minimum order, no delivery charge, no hidden fees.
Not necessarily. Many customers leave bags with their building concierge or doorman. Just let us know your preferred arrangement when you book and we'll coordinate accordingly.
Instacare Wash & Fold is AED 63 flat for up to 25 everyday items — that's just AED 2.52 per item when the bag is full. Free pickup and delivery is included across all major Dubai areas.
You can fill one bag with up to 25 everyday items — shirts, t-shirts, trousers, jeans, shorts, underwear, socks and pyjamas. Extra items beyond 25 are charged at a small additional rate. Bulky items like hoodies count as 2.
The bag is for everyday casual wear — cotton shirts, jeans, trousers, shorts, underwear, socks and gym wear. Delicates like silk, wool, abayas or suits should be booked as dry cleaning for specialist care.
Our wash and ironing service includes professional machine washing, tumble drying and steam pressing — all in one. Your garments are returned clean, crisp and neatly wrapped. Free door-to-door collection and delivery across Dubai is included.
Our standard turnaround is 24 hours from collection. Same-day collection is available for orders placed before 12 pm. You'll receive WhatsApp updates at every stage.
Yes. Every bag we collect is fully insured throughout the entire collection, washing, folding and delivery process. In the rare event of any issue, our customer care team resolves it promptly — your satisfaction is guaranteed.
Instacare dry cleaning prices start from AED 2 per item. A shirt or trouser is AED 12, a 2-piece suit AED 38, an abaya AED 23, and a saree AED 30. All prices include free pickup and delivery — no hidden fees.
Our standard turnaround is 48 hours from collection. We offer same-day collection for orders placed before 12 pm. You'll receive WhatsApp updates at every stage — collection, cleaning, and delivery.
Absolutely. We specialise in abayas (AED 23), kandouras (AED 25), salwar kameez, sarees, ghatras and all traditional garments. Our certified specialists handle embroidery, sequins and delicate fabrics with expert care.
We dry clean all garment types — men's suits, shirts, ladies' dresses, blouses, gowns, silk, traditional wear (abayas, kandouras, sarees), kids' clothes, bedding and more. Send us a photo on WhatsApp if you're unsure.
Yes. Every garment we handle is fully insured throughout collection, cleaning, pressing and delivery. In the rare event of any issue, our customer care team resolves it promptly.
Instacare steam ironing starts from AED 2 per item. Shirts and trousers cost AED 3 each, a blazer AED 10, a 2-piece suit AED 12, and an abaya AED 8. All prices include free pickup and delivery — no hidden charges.
Our standard turnaround for steam ironing is 24 hours. We offer same-day collection for orders placed before 12 pm, and your crisp, professionally pressed garments are back at your door within 24 hours.
Absolutely. We steam press abayas, kandouras, salwar kameez and all traditional garments using specialist low-heat programs that prevent damage, scorching and unwanted shine. Embroidered and embellished garments are handled with extra care.
Steam ironing removes wrinkles and gives garments a crisp, polished finish. Dry cleaning removes stains, odours and deep soil from the fabric itself. If your garment only needs pressing, steam ironing is faster and more affordable.
Yes — we offer door-to-door collection and delivery across all major Dubai areas including Downtown, Marina, JBR, Jumeirah, Business Bay, DIFC, Deira, Mirdif, Arabian Ranches and more.
Instacare carpet cleaning costs AED 30 per sqm. First-time customers receive 20% off — AED 24/sqm. A typical 2×3m rug (6 sqm) costs AED 144 with the first-clean discount. Door-to-door collection and delivery across Dubai is included.
Dubai's dusty climate means carpets should be professionally deep cleaned at least every 6 months. Homes with children, pets or allergy sufferers benefit from quarterly cleaning — carpets trap more dust and bacteria than any other surface.
Yes. Our certified specialists are trained to clean Persian, oriental, handmade and luxury wool carpets using specialist low-temperature programs that preserve natural dyes and fibre integrity. Every high-value carpet is fully insured.
The cleaning process takes 2–4 hours. We collect, deep clean at our facility using industrial steam extraction, and return your fresh carpet within 48–72 hours, fully dried and ready to use — no damp carpets at home.
Bedding prices start from AED 6 for pillow covers. A standard bed sheet is AED 18, a duvet or comforter AED 35, a blanket AED 26 and bath towels AED 10. All prices include free door-to-door collection and delivery.
Yes! Instacare provides specialist mattress deep-cleaning including dust mite treatment, stain removal and full sanitising. Mattress cleaning is priced based on size and condition — WhatsApp us with a photo for a quote within minutes.
Instacare shoe cleaning starts from AED 55 per pair for an Inspection + Clean. Our Deep Clean & Restore package is AED 90, and our Luxury Care package for premium brands starts at AED 150. All prices include free pickup and delivery.
Absolutely. Our Luxury Care package is purpose-built for Gucci, Louis Vuitton, Balenciaga, Christian Louboutin, Prada and other designer brands. We use specialist products tailored to each material — exotic leather, suede, nubuck and patent leather.
Instacare bag cleaning starts from AED 65 per bag for an Essential Clean. Our Deep Clean & Restore package starts from AED 120, and our Luxury Care package for designer bags starts at AED 200. Free pickup and delivery is included.
Absolutely. Our Deep Clean & Restore and Luxury Care packages include full colour restoration, stain treatment, leather conditioning and scratch minimising. Send us a photo on WhatsApp and we'll give you an honest assessment.
Most shoes and bags are returned within 3–5 business days after collection. Luxury or heavily damaged pieces needing restoration may take up to 7 days. We keep you updated via WhatsApp throughout the entire process.
Yes. Every pair and every bag is fully covered throughout collection, cleaning and delivery. We treat your items with the same care we'd give our own. In the rare event of any issue, our team resolves it promptly.
Yes — 100% free door-to-door pickup and delivery is included with every Instacare order across Dubai. There is no minimum order and no delivery charge. The price you see is the price you pay.
No hidden fees, ever. All Instacare prices are per item or per service, shown clearly before you confirm. Free pickup, free delivery, no bundles, no surprises.
We accept cash on delivery and all major credit/debit cards. You can also pay through the Instacare app. Payment is collected when we deliver your clean items back to you.
Yes. Many of our customers set up a regular weekly or bi-weekly schedule. Just let us know your preferred day and time via WhatsApp and we'll lock it in for you.
No problem — just WhatsApp us and we'll reschedule at no cost. We understand schedules change. We're flexible and will always find a convenient time that works for you.
Search "Instacare Laundry" on the App Store (iOS) or Google Play (Android), or use the download links on this page. The app is free to download and takes less than a minute to set up.
The app lets you book a pickup, track your order in real time, view order history, manage your profile and receive notifications when your items are ready. It's the fastest way to use Instacare.
Yes. Once you place an order via the app or WhatsApp, you'll receive live WhatsApp updates at every stage — pickup confirmed, cleaning started, and out for delivery. The app shows your order status at all times.
Yes — the Instacare app is available on both the Apple App Store and Google Play Store. It's free to download. iOS users: App Store. Android users: Google Play.
No account is required. You can book directly via WhatsApp at any time. If you'd like to track orders, view history and get app-only features, downloading the Instacare app and creating a free account is recommended.
If you're not fully satisfied with the result of your service, contact us within 24 hours of delivery via WhatsApp. We will reprocess your items at no charge within the next available service window. Your satisfaction is our priority.
We guarantee the quality of every service we perform. If your items are not returned to a professional standard, we will collect and reprocess them free of charge. We don't just promise quality — we stand behind it.
Every item we handle is covered throughout its time with us. In the rare event a garment is damaged during cleaning, please contact us within 24 hours with photos. Our customer care team will review the case and find a fair resolution promptly.
Simply WhatsApp us at +971 55 555 9639 with your order details and a description of the issue — photos help if relevant. Our team responds within minutes during operating hours (9AM–9PM daily) and will resolve your concern as a priority.
Our focus is on making things right — reprocessing your items, correcting the issue, and ensuring you leave satisfied. We handle every concern on a case-by-case basis with genuine care, always aiming for the best outcome for you.
We've processed more than 52,544,977+ items
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